Conflict Resolution Certificate Program


Developed by Peace Peddlers, the courses included in our conflict resolution certificate program bring together the insights and work of leading academic researchers with instruction grounded in practice and focused on real-world application. Regardless of your role in life, the Peace Peddlers Conflict Resolution Certificate program will empower you with the knowledge and skill to peacefully and effectively resolve conflict, and help you reach your personal and professional goals.


+ Introduction to Conflict Analysis and Resolution

Introduces field of conflict analysis and resolution. Examines definitions of conflict and diverse views of its “resolution.” Explores thinking about human behavior and social systems as they relate to origins of conflict, and role of conflict in violent and peaceful social change. Considers appropriate responses to conflict at personal and interpersonal levels.

+ Emotional Intelligence

.Learn Emotional Intelligence (EQ) by building your EQ competencies. In this course, you are exposed to the four key competencies that comprise EQ: Self-Awareness, Self-Management, Social Awareness, and Relationship Management. Conflict triggers and personal conflict style tendencies are explored; strategies to manage emotional reactions, developing empathy and social awareness, checking perceptions, and managing relationships. Throughout the course, you will hear examples of individuals using EQ skills in their personal and professional lives.

+ Effective Communication


+ Interest-Based Negotiation


+ Collaborative Problem Solving

+ Online Practicum



21 Weeks


161 hours




8 hours per week


100% online




Conflict is everywhere and impossible to avoid. While it is not inherently bad or negative, conflict can be negatively expressed and produce negative outcomes if not managed properly. Because conflict is a normal part of everyone’s life, conflict resolution, or the ability to resolve conflicts peacefully and effectively, is a crucial skill for everyone to have. Possessing conflict resolution skills is key for personal and professional growth. When effectively managed, conflict can be a force for producing positive change.


+ Can I register for programs as an international student?

Yes, our programs are online, so you can complete your certification from anywhere in the world.

+ What are the scheduling options?

The Conflict Resolution Certificate program is offered all 12 months of the year. Class sizes are unlimited. The program lasts for 21 weeks.

+ What are the study expectations for the Conflict Resolution Certificate program?

Students are expected to spend 8 hours each week per course. The conflict resolution program is rigorous. You will be challenged; you also will get the reward of fully engaging in your education. Students are expected to learn the content presented in each course and able to put into practice the information attained.

+ Can I succeed in the program as a working professional?

Yes! The program is designed for working professionals, as are all of Peace Peddlers certificate programs.

+ Who will be my instructor?

Each student is paired with an instructor for one-on-one interaction. The instructor will be available (via e-mail, phone or Zoom) to answer any questions you may have, and to provide feedback on your performance. All of our instructors are successful, working professionals in their respective fields.

+ What are the program costs?

Tuition is $1200 . Course materials are downloadable and included in the cost of the program.

+ What are the technology requirements?

You will need a powerful computer and fast, reliable Internet access, as well as a webcam and a good set of headphones or speakers.

+ Can I get financial assistance?

Our programs are non-credit programs, so they do not qualify for federal aid.

+ What if I don’t have time to complete my program within the time allotted?

The time allotted to complete your program has been calculated based on the average number of hours for each program, so don’t worry too much about not completing in time. If, after a concerted effort, you are still unable to complete a program, your instructor will help you work out a suitable completion date. Please note that a fee may be charged for any extension over the original time allotted.

+ When can I start the program?

You can register for a program at anytime. You will start the program once you have completed the registration and payment process.

+ What happens when I complete the program?

Upon successful completion of the program, you will be awarded an individual certificate of completion for the program. You will also join the Peace Peddlers international alumni network, and receive regular notices of our current events.

+ Am I guaranteed a job?

We do not provide direct job placement services, but you are welcome to apply to any job openings we have now or in the future. Certification in a training program is a necessary prerequisite for all of our service providers.

+ What if I already completed a Peace Peddlers live classroom or online training in the past?

Many of our courses included in the programs have been recently restructured and updated. No other training qualifies as our training. The training we provide is specific to the Peace Peddlers’ model and is updated every 6 months. Please contact us if you have any questions about these changes.

+ How can I get more information about your programs?

If you have any questions that are not answered on our website, please feel free to contact us. We will answer your questions promptly. changes.

+ What is your refund policy?

For refunds requested within ten (10) calendar days prior to the date listed as the Start Date, seventy five percent (75%) of the tuition amount shall be refunded. No refunds shall be available after the Start Date, unless written justification is received from the Student within the original access period of the Student’s program, not including extensions, transfers or holds processed, and complaints are found to be valid based on Peace Peddlers investigation. The cost of course materials received or those that cannot be returned shall not be refunded to the Student. Refunds shall be paid to the Student within thirty (30) days following the deactivation date of the program.